Public Utilities
Accessibility Tools
- Check if your spelling is correct, or try removing filters.
- Remove quotes around phrases to match each word individually: "blue drop" will match less than blue drop.
- You can require or exclude terms using + and -: big +blue drop will require a match on blue while big blue -drop will exclude results that contain drop.
Establishing or Canceling Service
To establish or stop water / sewer services, you can:
- Contact the Public Utilities Department's Customer Service at 619-515-3500 or CustomerCare@sandiego.gov.
The Public Utilities' 
Customer Service Policy Manual includes information regarding property owner responsibilities, maintaining your account, infrastructure, meter access, starting and stopping service and more.