Implementing Public Engagement

Staff can assess internal and external expectations for public participation to determine a project’s level of public participation. When the City sets public participation expectations and communicates them, the public can understand how they can participate in a project.

How to Determine the Level of Participation

Begin with determining the project’s level of public participation using the Levels of Public Participation Worksheet (Excel file), adapted from the International Association of Public Participation (IAP2). Staff should answer worksheet questions as objectively as possible. The level is chosen in consideration of:

• Internal/City Expectations: These include factors such as legal requirements for participation and staff capacity.
• External Public Expectations: These include factors such as the public’s anticipated expectations for participation. Qualitative insights from Step 3: Identify Stakeholders can help staff understand public expectations.

Setting expectations for the chosen level of public participation enhances a project’s transparency and demonstrates the City’s commitment to the participation process. The determined level of public participation will inform the project’s communication materials and engagement plan.