Fire-Rescue Department
In the City of San Diego where your 9-1-1 call goes depends upon where you place the phone call:
When you call 9-1-1 from a home or residence, your number and address may be displayed on a computer screen for the emergency call taker. This information helps City emergency crews respond more efficiently to your problem.
Be aware, when you call on your cell phone, the dispatcher may not be able to detect your location as with a residential or business 9-1-1 call. It's important to know your location when calling on a cell phone. In order for your cell phone to send your location to the dispatch center, callers need to activate their telephone GPS settings so the GPS module can pass along the caller location. Citizens should contact their service providers for detailed instructions.
Download our free brochure "Help 911 Help You" in English and
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