9-1-1 is the telephone number to call when you need immediate police, fire, lifeguard or medical assistance.
Call 9-1-1 for:
- Crimes in progress
- Life-threatening situations
- Boat Fires
- Canyon Fires
- Rubbish Fire
- Structures Fires
- Traffic accidents
- Emergency medical issues (see EMS)
- Hazardous chemical spills (see Hazardous Materials)
- Fire/smoke detector or carbon monoxide alarms that are sounding
- Explosive Devices
- Elevator Rescues
- Fuel Spills (see Environmental Response Team)
- Natural Gas Leak
- Sparking electrical hazards
- Smoke in a building
- Aircraft Emergencies (Crashes, Landing Difficulties)
- Cliff Rescues
- Electrical Shorts
- Beach or water-related emergency
- Any other emergency. If in doubt, call 9-1-1.
Click here to see a display of the current incidents dispatched by San Diego Fire-Rescue.
Download our free brochure "Help 911 Help You" in English and Español
Don't Call 9-1-1 for:
Do not call 9-1-1 if you do not have a real emergency. Non-emergency calls to 9-1-1 can delay response to true emergencies.
- Reporting a leaking fire hydrant (contact the Public Utilities Department)
- Inquiring about a large fire or other incident. Tune in local news or call 2-1-1
- Seeking information about a previous call
- Animals injured or trapped
- Snake Removal (contact the County of San Diego Animal Control Department)
- Trees down in the street (contact Street Division)
- Beehives (check the Yellow Pages for a private removal company)
- Flooding of property (fire crews will respond if the flooding is caused by the City or if the flooding is causing a hazard)
- Other non-emergency incidents (find contact information in the Citizen Services Directory)
- If you are in doubt if your situation is an emergency, call 9-1-1.