Water surveys can help residents and property owners identify water-saving opportunities and evaluate your irrigation system. Free residential survey programs are available to property owners and tenants located within the City of San Diego Public Utilities Department's service area. If you receive your water bill from a different agency, please check with that agency for its available resources and survey programs.
To schedule any of the surveys below, or for more information, please call 619-980-9754, or email us at firstname.lastname@example.org and provide your name and daytime phone number.
Single and Multi-Family (up to eight units) Water Survey Program
This citywide program is offering free-of-charge single-family and multifamily (up to eight units) water surveys to water customers who pay their water bills to the City of San Diego. As part of this program, a Water Conservation representative will tour your property to identify leaks and options for saving water. Please see the Residential Water Survey Brochure for more information.
Participants can receive water-saving equipment and information, including low-flow showerheads, faucet aerators and other free items. The representative will also evaluate your landscape and irrigation systems. Since this program emphasizes customer education, it is important the tenant/occupant be present at the time of the survey.
Multi-Family (more than eight units) Water Survey Program
The Multi-Family Survey program helps multi-unit properties decrease their water use.
A water surveyor trains the property maintenance person on how to check for water leaks, measure water flow (showerheads, toilet and kitchen faucets) and check for toilet leaks. The maintenance person then conducts a survey of each unit, completes the required paperwork, and submits it to the City's Water Conservation section.
If the property has landscaping, an irrigation specialist will review irrigation and landscape and make recommendations to reduce water. Showerheads and faucets aerators will be given, if needed, after the raw data is received from the property owner/manager. To train the maintenance person, City staff needs one to two units available for access at the time of appointment.