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Frequently Asked Questions
I would like to report a pot hole.
Report the pot hole online or call Street Division at (619) 527-7500.
I would like to start a business and get a Business License.
Visit the City Treasurer's Office at 1200 Third Avenue, first floor, or contact the Business Tax Division at (619) 615-1500. Also, Economic Development provides additional information on starting your business.
I would like to get a building permit.
If your project is in the City of San Diego, please call (619) 446-5000 or visit the Development Services website.
My credit report shows a debt to the City of S.D.
Call the Delinquent Accounts Program at (619) 744-3100.
The light on my street is out.
Report the street light online or call Street Division at (619) 527-7500.
Someone left an item (sofa, refrigerator, mattress, etc) in the alley.
Call Environmental Services/Litter Control at (858) 694-7000.
The trees on my street need trimming.
Report the trees online or call Street Division at (619) 527-7500.
I want to have a birthday party at a park, where do I apply for a permit?
Call that park's Recreation Center for information.
Who do I call to request trash containers?
Call Environmental Services at (858) 694-7000.
My neighbor's yard has too many weeds.
You may call the Fire Department Weed Abatement Office at (619) 533-4444.
Can you tell me how to file a claim against the City?
Call Risk Management Department/Claims at (619) 236-6670. Please review the instructions located on the City's website at www.sandiego.gov/riskmanagement/services/liability.shtml#liability.
Who can I call if the tree roots have damaged the sidewalk?
Report the damaged sidewalk online or call Street Division for sidewalk and street repairs at (619) 527-7500.
Can you please tell me in which Council District I am located?
Your Residential Services will help you to locate your Council District, or you can call (619) 236-6440.
What are the dates and times the City Council meets?
When in session, they meet every Monday at 2:00 p.m., and every Tuesday at 10:00 a.m. and 2:00 p.m. Council Meeting dates and times are posted by the City Clerk's Office.
Who do I call regarding parking tickets?
Call Parking at (619) 236-7145 or visit the Parking website for more information.
How do I request a birth certificate?
That is a County of San Diego function. For more information, please call (619) 237-0502 or visit the County Recorder's Birth and Death Certificate web page.
How can I get married at City Hall?
We do not perform marriages at City Hall, that is a County of San Diego function. For more information, contact the County Recorder's Office at (619) 237-0502 or visit the County Recorder's Marriage Services web page.
Can I have the phone number for the Water Branch of Public Utilities?
For Customer Service and Billing, please call (619) 515-3500. For Emergency Services, please call (619) 515-3525. Visit the Public Utilities website for more information.
Zoning Maps are available online or you can call the Development Services Department at (619) 446-5000.
When will the overhead utility lines in my neighborhood be moved underground?
Visit the Utilities Undergrounding Program website or call the Information Line at (619) 533-3841.