Inclusive Engagement Techniques and Approaches

Introduction

Inclusive Engagement Techniques and Approaches equips staff with a variety of options for how to conduct public outreach and engagement through tip sheets for more than 30 different engagement techniques or approaches. These techniques and approaches can help the City effectively share information and gather public input in a way that best suits the nature of the project, the public’s preferences and available resources.

These techniques and approaches can be adapted and modified to suit individual project needs. The list is not exhaustive, so additional techniques or approaches not included here can be considered as well. Staff should consult with management when selecting, planning and implementing techniques and approaches. See Step 6: Create and Implement a Public Engagement Plan for additional considerations for choosing techniques or approaches. When implementing techniques or approaches, staff should communicate their purpose to participants to provide transparency about how the public is being invited to participate. Staff may also consider providing participation support to make public engagement more accessible and decrease barriers to participation.

	Minimal	Moderate	High
COST	Less than $1,000	$1,000 to $40,000	Exceeding $40,000
TIME	One to three weeks	One to three months	More than three months
CAPACITY	One to two people	Three to four people	A team (five or more people)

These estimates can aid staff in selecting, planning and implementing engagement techniques or approaches based on their project budget, timeline and staff/consultant capacity.