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Accessibility Tools
Authorized Shared Mobility Device Operators
A select number of companies are authorized/permitted each January and July for six months to provide shared mobility devices for rent within the City of San Diego. These devices include dockless, motorized scooters and bikes. Issues and questions regarding the use of shared mobility devices should be directed to the authorized operators below.
Permitted Companies
| Bird General Support: 866-205-2442 Email: [email protected] Website: bird.co Status: Permit approved on July 15, 2019. |
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| JUMP Bike Support: 833-300-6106 Scooter Support: 844-505-9155 Email: [email protected] Website: jump.com Status: Permit approved on July 30, 2019. |
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| Lime General Support: 888-546-3345 Email: [email protected] Website: li.me Status: Permit approved on July 15, 2019. |
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| Lyft General Support: 628-230-3562 Email: [email protected] Website: lyft.com Status: Permit approved on July 15, 2019. |
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| Skip General Support: 844-929-2687 Email: [email protected] Website: rideskip.com Status: Permit approved on July 15, 2019. |
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| Spin General Support: 888-262-5189 Email: [email protected] Website: spin.pm Status: Permit approved on July 15, 2019. |
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| Wheels
General Support: 888-240-7120 |
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Information for Operators
Shared Mobility Device Operator Regulations
Permitting and Operation of Shared Mobility Device Rental Companies Ordinance
Passed by the City Council on May 14, 2019, the ordinance provides regulations of shared mobility device rental companies.- Information Bulletin 555 – Shared Mobility Devices
This Information Bulletin describes the procedures for obtaining a permit to operate shared mobility devices within the public right-of-way in the City of San Diego.
Shared Mobility Device Operator Forms
- Shared Mobility Device Application (DS-801)
- Shared Mobility Device Insurance Requirements Form (DS-802)
- Shared Mobility Device Indemnification Agreement (DS-803)
- Shared Mobility Device Performance Bond Form (DS-804)
- Shared Mobility Device Operator Verification (DS-805)
- Shared Mobility Device Fleet Information (DS-806)
Frequently Asked Questions
How do I get information regarding impounded devices?
To get information on where to retrieve impounded devices, send an email to [email protected]
Is the insurance requirement amount flexible?
No, the insurance requirements cannot be modified.
What address should operators use for the City on the insurance policy?
City of San Diego
Development Services Department
Attn: Shared Mobility Device Program Manager
1222 1st Ave., MS 401
San Diego, CA 92101
Do I need to bring two different checks to process the permit?
Yes, one check is needed for the permit application fee and a second check is for permit issuance fees.