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Authorized Shared Mobility Device Operators

A select number of companies are authorized/permitted each January and July for six months to provide shared mobility devices for rent within the City of San Diego. These devices include dockless, motorized scooters and bikes. Issues and questions regarding the use of shared mobility devices should be directed to the authorized operators below.

Permitted Companies

Bird
General Support: 866-205-2442
Email: [email protected]
Website: bird.co
Status: Permit approved on July 15, 2019.
Picture of a black and white Bird scooter.
JUMP
Bike Support: 833-300-6106
Scooter Support: 844-505-9155
Email: [email protected]
Website: jump.com
Status: Permit approved on July 30, 2019.
Picture of a Jump scooter and electric bike.
Lime
General Support: 888-546-3345
Email: [email protected] 
Website: li.me
Status: Permit approved on July 15, 2019.
A picture of a black Lime scooter with white and green trim.
Lyft
General Support: 628-230-3562
Email: [email protected]
Website: lyft.com
Status: Permit approved on July 15, 2019.
Picture of a black Lyft scooter with pink tire rims.
Skip
General Support: 844-929-2687
Email: [email protected]
Website: rideskip.com
Status: Permit approved on July 15, 2019.
A picture of a blue and black Skip scooter.
Spin
General Support: 888-262-5189
Email: [email protected]
Website: spin.pm
Status: Permit approved on July 15, 2019.
A shared mobility device from Spin parked on a mountain overlooking the ocean.
Wheels

General Support: 888-240-7120
Email: [email protected]
Website: takewheels.com
Status: Permit approved on July 18, 2019.

A blue and black electric bicycle from Wheels.

Information for Operators

Shared Mobility Device Operator Regulations

Shared Mobility Device Operator Forms

Frequently Asked Questions

How do I get information regarding impounded devices?

To get information on where to retrieve impounded devices, send an email to [email protected]

Is the insurance requirement amount flexible?

No, the insurance requirements cannot be modified.

What address should operators use for the City on the insurance policy?

City of San Diego
Development Services Department
Attn: Shared Mobility Device Program Manager
1222 1st Ave., MS 401
San Diego, CA 92101

Do I need to bring two different checks to process the permit?

Yes, one check is needed for the permit application fee and a second check is for permit issuance fees.

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