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Authorized Shared Mobility Device Operators

A select number of companies are authorized/permitted each January and July for six months to provide shared mobility devices for rent within the City of San Diego. These devices include dockless, motorized scooters and bikes. Issues and questions regarding the use of shared mobility devices should be directed to the authorized operators below.

Permitted Companies (August 2020-January 2021)

Bird

 866-205-2442

 hello@bird.co

 bird.co

Available Discounts

Picture of a black and white Bird scooter.

Lyft

628-230-3562

sd-lbs-support@lyft.com

lyft.com

Available Discounts

 

 

Picture of a black Lyft scooter with pink tire rims.

Razor

 562-345-6000

 sharesupport@razorusa.com

 

Razor Ecosmart

Spin

888-262-5189

hello@spin.pm

spin.pm

 

A shared mobility device from Spin parked on a mountain overlooking the ocean.

Wheels

888-240-7120

 support@wheels.co

takewheels.com

Available Discounts

A blue and black electric bicycle from Wheels.

Information for Operators

Shared Mobility Device Operator Regulations

Shared Mobility Device Operator Forms

Frequently Asked Questions

How do I get information regarding impounded devices?

To get information on where to retrieve impounded devices, send an email to mobilityimpounds@sandiego.gov

Are our shared mobility devices blocking street sweeping activities?

Street sweepers collect and remove paper, leaves and other visible debris that collect in the gutters, which can block storm water facilities, causing localized flooding during heavy rains. Street sweeping also removes metal particles and other hazardous waste products left by passing vehicles. To ensure safe, clean streets and to coordinate how you mobilize and stage shared mobility devices, review the City of San Diego Master Street Sweeping Schedule.

Is the insurance requirement amount flexible?

No, the insurance requirements cannot be modified.

What address should operators use for the City on the insurance policy?

City of San Diego
Development Services Department
Attn: Shared Mobility Device Program Manager
1222 First Ave., MS 401
San Diego, CA 92101

Do I need to bring two different checks to process the permit?

Yes, one check is needed for the permit application fee and a second check is needed for permit issuance fees.

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