Under the guidance of the CA Department of Public Health and San Diego County’s Public Health Officer, 12 San Diego Public Library locations are open for limited in-person services Monday – Saturday, 9:30 am to 5:30 pm and will be closed from 1-2 pm for cleaning.  Online library servicesContactless Holds Pickup, and all book drops are available to the public. Find specific information on operations.

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My materials are overdue, but I can’t return them. Will I be charged/billed?

  • All library materials borrowed before the library closures were due on August 31st, 2020.
  • Any library materials billed to your account will not be billed to the City Treasurer during library closure (March 16 – Until further notice). If you have questions about existing billings, please contact the Library at 619-236-5800 or weblibrary@sandiego.gov. You can also visit us at one of our In-Person Library Service locations. 

Can I return materials to any location?

Yes, you can return materials through our book drops at 36 library locations*. Book drops are open 24 hours a day, 7 days a week. At this time, we cannot accept donations.

I returned items a couple of days ago. Why are they still showing as checked out on my account?

For the safety of patrons and staff, returned library materials are being quarantined for a period of 96-hours before being checked in. Please allow up to 7 days for returns to be removed from your account.

Can I place holds for materials and what if I have holds to pick up?

You can reserve most titles online or over the phone. If you currently have holds to pick up, you may pick up these materials at one of our In-Person or Contactless Pickup Service locations. 

Can I download eBooks/eAudio?

Yes! The Library has thousands of eBooks and eAudio titles you can download on your computer or portable device with your library card or temporary ID. Visit SDPL’s eLibrary or search our catalog for available titles.

Do I need a library card to access online resources?

Yes, you need a valid library card to access resources in our eLibrary. Please make sure you type in all the numbers listed on your library card, no spaces. You may also need your library PIN to access certain resources.

Can I apply for a library card online?

Yes, you can apply for a library card online and be assigned a temporary library card number that will expire after 30 days. Apply for a library card here
 
NOTE: Please make sure to enter your temporary barcode exactly as you see it. (Ex: PACREG123456) and write down your password so you don’t forget it. You will need both to access several of our database and downloadable resources.

How do I renew my library card?

Library cards that would have expired during Library closure have been extended through December 31st. If you need additional assistance, please contact the Library at 619-236-5800 or weblibrary@sandiego.gov. You can also visit us at one of our In-Person Library Service locations. 

How do I convert my temporary digital library card into a permanent library card to use Contactless Pickup Service?

Customers may convert their digital library card into a permanent physical library card by contacting any of our In-Person or Contactless Pickup Service locations. You will need to present a valid identification to be issued a permanent library card.

What online resources are available?

If reading isn’t your thing, there are several other online resources to keep you occupied such as:
  • Learning a new language with Rosetta Stone.
  • Practicing and preparing for upcoming tests with the Testing & Education Reference Center.
  • Read a magazine with Flipster!
  • Visit SDPL’s eLibrary for a full listing of available online resources.
  • Visit the Library’s homepage and our social media outlets (Facebook, Twitter, Instagram) for additional activities.

When are you opening back up to the public?

We are happy to announce twelve of our San Diego Public Library locations are now open with limited In-Person Library Service. We encourage you to check our website for the most current information regarding operations.

Can I call the library for help/reference services?

Yes, library staff can answer phone calls Monday through Friday from 9:30 a.m. to 5:30 p.m. (Everyday between the hour of 1 - 2 p.m. the library will be closed for mid-day sanitation break.) You may call our general number at 619-236-5800 or your local branch. You may also submit your question via the Library’s website or email us directly at weblibrary@sandiego.gov with reference questions, questions about services or your account. Light Reference and Reader's Advisory are also available at twelve In-Person Library Service locations.

Do you have any information available about COVID-19?

The City of San Diego maintains the most current information regarding COVID-19 on its website. Please visit https://www.sandiego.gov/coronavirus for information.
 
The County of San Diego also has resources available on its website.

What resources are available to help my child with schoolwork?

SDPL has several resources to help your child with schoolwork, including live virtual tutoring and distance learning resources. You can access this information at SDPL’s Do Your Homework @ the Library page and select the Homework Resources tab.

Are meeting rooms still available?

For the safety of patrons and staff, meeting spaces are closed until further notice.

When will programs resume?

At this time, all in-person library programs are cancelled. Check out our Event Calendar for upcoming virtual programs and events.

I have books to donate. Where can I drop them off while you are closed?

The Library is not accepting donations at this time. Please do not leave books or other donated materials outside of library locations. We cannot guarantee they will not be stolen or damaged by inclement weather. Thank you for thinking of SDPL for your donations!
 
If you would like to learn about other ways to support the Library, your help is needed now more than ever. Please visit Library’s Advocacy to learn how!
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