Under the guidance of the CA Department of Public Health and San Diego County’s Public Health Officer, the San Diego Public Library will be closed until further noticeOnline library servicesContactless Holds Pickup, and all book drops are available to the public. Find specific information on operations.

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My materials are overdue, but I can’t return them. Will I be charged/billed?

  • All library materials borrowed before the library closures are currently due on August 31st, 2020.
  • Any library materials billed to your account will not be billed to the City Treasurer during library closure (March 16 – Until further notice). If you have questions about existing billings, please follow up with the Library when it reopens to the public or email [email protected].

My materials are due while the Library is closed. What do I do?

All library materials borrowed before the library closures are currently due on August 31st, 2020. Beginning July 6th, our outside book drop boxes and book returns are open at 34 library locations*. Book drops at all locations will be open Mondays at 9 a.m. and will remain open 24 hours a day until Fridays at 5:30 p.m. At this time, book drops are not open on weekends and we cannot accept donations.

 

*Paradise Hills Library & Clairemont Library book drops are closed until further notice.

Can I return materials to any location?

Yes, you can return materials through our book drops at 34 library locations*. Book drops at all locations will be open Mondays at 9 a.m. and will remain open 24 hours a day until Fridays at 5:30 p.m. At this time, book drops are not open on weekends and we cannot accept donations.
 

*Paradise Hills Library & Clairemont Library book drops are closed until further notice.

I returned items a couple of days ago. Why are they still showing as checked out on my account?

To protect patron and staff safety, returned library materials are being quarantined for a period of 96 hours before being checked in. Please allow up to 7 days for returns to be removed from your account.

Can I place holds for materials and what if I have holds to pick up?

Beginning June 1st, you can reserve most titles online or over the phone. If you currently have holds to pick up, you may begin picking up these materials on May 26th at designated Pick Up Service locations. Please refer to our Pickup Service for more details about the service and pick up locations.

Can I download eBooks/eAudio?

Yes! The Library has thousands of eBooks and eAudio titles you can download on your computer or portable device with your library card or temporary ID. Visit SDPL’s eLibrary or search our catalog for available titles for all ages.

Do I need a library card to download?

Yes, you need a valid library card to download. Please make sure you type in all the numbers listed on your library card, no spaces. You may also need your library PIN to access certain resources.

Can I apply for a library card online?

Yes, you can apply for a library card online and be assigned a temporary library card number that will expire after 30 days. Apply for a library card here
 
NOTE: Please make sure to enter your temporary barcode exactly as you see it. (Ex: PACREG123456) and write down your password so you don’t forget it. You will need both to access several of our database and downloadable resources.

How do I renew my library card online?

Library cards that would have expired during Library closure have been extended through October 1st now and will be extended as necessary during Library closure. If your library card expired before that time, please contact the Library at 619-236-5800 or [email protected] for assistance.

What online resources are available?

If reading isn’t your thing, there are several other online resources to keep you occupied such as:
  • Learning a new language with Rosetta Stone
  • Practicing and preparing for upcoming tests with the Testing & Education Reference Center
  • Read a magazine with Flipster!
  • Visit SDPL’s eLibrary for a full listing of available online resources.
  • Visit the Library’s homepage and our social media outlets (Facebook, Twitter, Instagram) for additional activities.

When are you opening back up to the public?

At this time, all San Diego Public Library locations are closed until further notice. We encourage you to check our website for the most current information regarding operations.

Can I call the library for help/reference services?

Yes, library staff can answer phone calls Monday through Friday from 9 a.m. to 5:30 p.m. You may call our general number at 619-236-5800 or your local branch. You may also submit your question via the Library’s website or email us directly at [email protected] with reference questions, questions about services or your account.

Do you have any information available about COVID-19?

The City of San Diego maintains the most current information regarding COVID-19 on its website. Please visit https://www.sandiego.gov/coronavirus for information.
 
The County of San Diego also has resources available on its website.

What resources are available to help my child with schoolwork?

SDPL has several resources to help your child with schoolwork while they are homebound including online, live tutoring (requires library card or Temporary ID card) and other electronic resources. You can access this information at SDPL’s Do Your Homework @ the Library page and select the Homework Resources tab.

Are meeting rooms still available?

No, all our public libraries and meeting spaces are closed until further notice.

When will programs resume?

At this time, all library programs are cancelled until further notice.

I have books to donate. Where can I drop them off while you are closed?

The Library is not accepting donations during its closure. Please do not leave books or other donated materials outside of library locations. We cannot guarantee they will not be stolen or damaged by inclement weather. Plus, if you return them when we are open, we can provide you with a tax deduction form for next year’s taxes! And thank you for thinking of SDPL for your donations!
 
If you would like to learn about other ways to support the Library, your help is needed now more than ever. Please visit Library’s Advocacy to learn how!
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