This means that the City will now provide trash, recycling and organic waste collection to your property. If you currently receive waste collection service from a private franchise hauling company, you will need to cancel private service once the City delivers your new containers and your service begins.

Under Measure B, passed by voters in 2022, the City Ordinance specifies “at least once each week, City forces shall collect and transport residential solid waste for transfer, transport, and recycling or disposal and the City may charge a cost-recovery fee, as allowed by law, for all solid waste management services” (66.0127). The Ordinance further explains that “residential solid waste means solid waste, of the type and quantity normally generated by a residential property, that is placed at the designated collection point at the curb line of a City public street or City public alley in a City-approved curbside collection container on the designated collection day” and that “residential property means a single-family residential property or a multifamily residential property, with up to four residences on a single lot, that meets City requirements for collection by City forces.”

If your property meets all of the following criteria, your property is eligible for City-provided waste collection:

• Residential property with one to four residences on a single lot.
• Not a mixed-use or commercial property.
• Located on a public street and serviceable on a public street.
• Has adequate space to store containers needed to hold all trash, recycling and organic waste between collections.

These qualifications make your property eligible for City-provided service as outlined in San Diego Municipal Code Section 66.0127 and the Waste Management Regulations.

Properties that are not eligible for City collection include:

• Five or more residences on a single lot.
• Mixed-use or commercial properties.
• Properties located on or requiring access via private streets or in gated communities.
• Properties without adequate space for City containers.
• Housing complexes where not all residences qualify for City service. All properties in the complex must be considered eligible in order for the whole complex to qualify for City service.

If you believe your property does not meet the City eligibility criteria, you may file an Appeal with the City of San Diego for review by May 15, 2025. Appeals submitted after May 15, 2025 will still be reviewed, but there is no guarantee new containers will not be delivered before your appeal is reviewed due to current appeal processing times of up to four weeks.

An Appeal is a formal request to the City of San Diego to conduct an additional review on your property’s eligibility for City-provided waste collection. This process is available to property owners who received notice that they are eligible for City service, but their property does not meet all the eligibility criteria. All appeals with be reviewed by the City and you will be notified if the eligibility appeal is approved or denied. The appeal is not an “opt-out” of service.

Property owners who received a notice from the City indicating their property is newly eligible or newly ineligible for City collection services may submit an appeal.

You must submit your appeal no later than May 15, 2025, by following the instructions provided on the appeals webpage. Appeals submitted after May 15, 2025 will still be reviewed, but there is no guarantee new containers will not be delivered before your appeal is reviewed due to current appeal processing times of up to four weeks.

If you have questions on the Appeals form or would like assistance filling it out, please call the Environmental Services Department at 858-694-7000.

If you have been previously denied for City collection Services, and believe you are not eligible for service from the City, please file an appeal for an additional review of your property.

No. Please do not cancel your existing private hauler service until your new City containers have arrived. This ensures there is no disruption in waste collection.

Your new City containers will be delivered by July 2025, provided that no appeal is filed before May 15, 2025 deadline. Appeals submitted after May 15, 2025 will still be reviewed, but there is no guarantee new containers will not be delivered before your appeal is reviewed due to current appeal processing times of up to four weeks.

The City will provide one 95-gallon cart for each of the following services:

• Trash collection – weekly
• Recycling collection – every other week
• Organic waste recycling – weekly

These services are in accordance with local and state recycling requirements.

If the City Council approves a new Solid Waste Management Fee in June 2025, the Environmental Services Department will launch a new web-based customer portal on July 15, 2025, through which you will have the opportunity to request smaller containers or a different number of containers. Those containers will be delivered starting in October 2025.

The City of San Diego will deliver one 95-gallon trash, one 95-gallon recycle and one 95-gallon organic waste container per lot. If you need to make adjustments, please contact the Environmental Services Department at 858-694-7000 or trash@sandiego.gov to request additional containers.

If the City Council approves a new Solid Waste Management Fee in June 2025, the Environmental Services Department will launch a new web-based customer portal on July 15, 2025 through which you will have the opportunity to request smaller containers or a different number of containers. Those containers will be delivered starting in October 2025.

You will receive a welcome packet with the delivery of your new containers with this information in it; otherwise, once your containers are delivered, you can look up your collection day on Get It Done.

Trash and organic waste recycling will be collected weekly and recycling will be collected every other week.

The City of San Diego is proposing a fee for City-provided solid waste management services (Solid Waste Management Fee). The proposed fee would apply to properties that are eligible to receive City-provided solid waste management services. The City Council is scheduled to consider the proposed Solid Waste Management Fees on June 9, 2025. If approved, the proposed fee will become effective on July 1, 2025, and customers would first see the charge on their tax bills by October 2025. For more information, please visit sandiego.gov/trash-service-updates.

Once the containers are delivered:

• Pull your new containers onto your property and begin using the City-provided trash, recycling and organic waste recycling containers.
• You will receive a Welcome Packet with your new containers. Please review to identify your service collection day or visit Get It Done to look up your collection schedule.
• Cancel your private waste collection service to coordinate the removal of their containers.

Once your new City containers are delivered, please reach out to your Franchise Hauler directly to cancel services and coordinate removal of your existing containers. A franchise hauler will not remove your containers until it is confirmed the new City containers are onsite to avoid any service interruptions.

The City of San Diego is working closely with Franchise Haulers to facilitate this transition process. If you communicate with your Franchise Hauler that you have been notified you are eligible to receive City collection, Franchise Haulers have agreed not to charge damages for cancelling a binding waste hauling contract.

Inform residents that:

• City service will begin once containers are delivered.
• Private hauler service will not be canceled until City containers arrive.
• City collection requirements require containers to be set out at their designated collection point either the night before collection or by 6 a.m. on the morning of to ensure service.
• Your new collection service schedule will be included in your welcome packet and available on Get It Done, by searching the service address.
• Please use the City-provided containers as soon as they arrive.
• Provide reminders about acceptable materials that can be placed in the trash, recycle, and organic waste recycle containers per the City Recycling Ordinance requirements. Education information can be found in your new City Welcome Packet. Visit City-Services Homes for additional resources.

Please reach out to us at:

• 858-694-7000
• trash@sandiego.gov
• Visit Trash Service Updates