Contact Information

Send your bill payment to:

City of San Diego Public Utilities Department
Customer Care Center
PO Box 129020
San Diego, CA 92112-9020

Customer Service Office Fax Lines: 619-533-4133

Call: 619-515-3525

General Water and Sewer Information	619-515-3500
Bill Payment Locations	619-515-3500
Bill Questions	619-515-3500
Capital Improvements Program	619-533-4207
Construction/Fire Hydrant Meters	619-527-7449
Cross Connection and Backflow	858-292-6329
Drinking Water Quality Questions	619-668-3232
EPA's Drinking Water Hotline	800-426-4791
Establishing or Cancelling Service	619-515-3500
Group Job Hotline	619-533-4207
Maps (Geographic Information Systems)	619-446-5200
Metro Wastewater Joint Powers Authority	619-548-2934
Recycled Water Information	619-533-5358
Reservoir Lakes Information	619-465-3474
Sewer Spill	619-515-3525
Storm Water Pollution Prevention	619-235-1000
Speakers and Tours	619-533-6638
Water Conservation	619-533-7485
Water or Sewer Emergency	619-515-3525
Water Meter or Pipeline Leak	619-515-3525
Water Pressure Problems	619-515-3525
Water Quality Lab	619-668-3232
Water/Sewer Capacity Charges	619-446-5000
Water/Sewer Line Locations and Markouts	8-1-1 (Dig Alert)
Water/Sewer Permits	619-446-5000