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Contact Information

Bill Payments by Mail

Send your bill payment to:

City of San Diego Public Utilities Department
Customer Care Center
PO Box 129020
San Diego, CA 92112-9020

Email and Fax

Email: customercare@sandiego.gov

Customer Service Office Fax Lines: 619-533-4133

Water or Sewer Emergency

Call: 619-515-3525

 

Phone Numbers

General Water and Sewer Information

619-515-3500

Bill Payment Locations

619-515-3500

Bill Questions

619-515-3500

Capital Improvements Program

619-533-4207

Construction/Fire Hydrant Meters

619-527-7449

Cross Connection and Backflow

858-292-6329

Drinking Water Quality Questions

619-668-3232

EPA's Drinking Water Hotline

800-426-4791

Establishing or Cancelling Service

619-515-3500

Group Job Hotline

619-533-4207

Maps (Geographic Information Systems)

619-446-5200

Metro Wastewater Joint Powers Authority

619-548-2934

Recycled Water Information

619-533-5358

Reservoir Lakes Information

619-465-3474

Sewer Spill

619-515-3525

Storm Water Pollution Prevention

619-235-1000

Speakers and Tours

619-533-6638

Water Conservation

619-533-7485

Water or Sewer Emergency

619-515-3525

Water Meter or Pipeline Leak

619-515-3525

Water Pressure Problems

619-515-3525

Water Quality Lab

619-668-3232

Water/Sewer Capacity Charges

619-446-5000

Water/Sewer Line Locations and Markouts

8-1-1 (Dig Alert)

Water/Sewer Permits

619-446-5000